Discover how IKEA Streamlined Their Hiring Process with XOR

IKEA moved away from a paper application process, for their stores in Eastern Europe, with application kiosks only to discover that the new process was too involved and candidates were quitting the process before finishing.

After their large investment in the kiosks, IKEA realized they needed to find a solution to naturally walk candidates through the hiring process and understand which jobs candidates were qualified for, to eliminate additional questions candidates didn’t need.

IKEA uses XOR's solution to revamp their recruitment process and

  • Saw an increase in candidate applications immediately!
  • Witnessed a decline in candidate drop-offs.
  • Maximized their spend in the kiosks across all of Eastern Europe!
XOR’s chatbot walks candidates through the application process and initiate a conversation to eliminate the additional questions required for some positions, but every open IKEA position.

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